HOTELS

A committee comprising representatives from the Ministry for Tourism, the Luxembourg National Tourist Office and Horesca (the Luxembourg National Federation of Hotel, Restaurant and Café Owners) is in charge of assessing, classifying and monitoring these establishments as well as controlling the application of the classifications awarded.

CAMPINGS

The BENELUX Classification

Luxembourg has a wide range of campsites, more than half of which are classified according to the Benelux system. Standard of accommodation is indicated by a row of three-pointed stars from the highest (five stars) to the minimum (one star). However, membership in this scheme is voluntary and there may be high standard campsites which do not have a classification.

Benelux star ratings comply with the following criteria:

1 * Campsite with standard accommodation
2 ** Campsite with simple equipment
3 *** Campsite of the middle class
4 **** Campsite with superior equipment
5 ***** Campsite with highest comfort, excellent infrastructure

Luxembourg has a wide range of campsites, more than half of which are classified according to the Benelux system. Standard of accommodation is indicated by a row of three-pointed stars from the highest (five stars) to the minimum (one star). However, membership in this scheme is voluntary and there may be high standard campsites which do not have a classification. Benelux star ratings comply with the following criteria:

1 star (C1): Campsite with standard accommodation

• there is a waste disposal system
  
• the campsite corresponds to the national safety regulations
  
• the campsite has drivable roads
  
• the common buildings are lit
  
• there is a drain for chemical toilets

• 1 toilet per 12 pitches
  
• 1 wash bowl per 12 pitches
  
• 1 shower per 30 pitches
  
• 1 plug socket in the sanitary area per 48 pitches

• there is a place for registration
  
• on the site there is 1 water tap per 30 pitches

2 stars (C2): Campsite with simple equipment.

like C1 however:

• 1 toilet per 11 pitches
  
• 1 wash bowl per 11 pitches
  
• 1 shower per 30 pitches
  
• 1 plug socket in the sanitary area per 44 pitches
  
• 1 washing-up sink

• on the site there is 1 electric plug per 4 pitches
  
• on the site there is 1 water tap per 30 pitches
  

3 stars (C3): Campsite of the middle class

like C2 however:

• 1 toilet per 10 pitches
  
• 1 wash bowl per 10 pitches, at least 25% with warm water
  
• 1 shower per 29 pitches
  
• 1 plug socket in the sanitary area per 30 pitches
  
• 1 washing-up sink per 100 pitches
  
• 1 sink for clothes washing

• the reception is in a clearly marked area
  
• there is always someone present
  
• the internal roads are lit
  
• there is an area where one at least can consume alcohol-free beverages
  
• 1 washing machine
  
• 1 dryer
  
• 1 telephone booth

• on the site there are 2 electric plugs per 4 pitches
  
• on the site there is 1 water tap per 29 pitches

• 1 children's playground
  
• 1 sport ground

4 stars (C4): Camping with superior equipment

like C3 however:

• 1 toilet per 9 pitches
  
• 1 wash bowl per 9 pitches, at least 50% with warm water, at least 10% in single wash cubicles
  
• 1 shower per 24 pitches, with separate seat opportunity for tightening
  
• 1 plug socket in the sanitary area per 27 pitches
  
• 1 washing-up sink per 50 pitches
  
• 1 sink for clothes washing per 200 pitches
  
• 1 sanitary installation for toddlers
  
• heated sanitary rooms

• the reception is occupied during the day
  
• there is a cafeteria with beverage and snacks
  
• 1 washing machine per 200 pitches
  
• 1 dryer per 400 pitches

• on the site there are 3 electric plugs per 4 pitches
  
• on the site there is 1 water tap per 24 pitches

• in addition, there is a lounge, that can be the same room as the cafeteria

5 stars (C5): Luxury camping. Highest comfort, excellent infrastructure

like C4 however:

• 1 toilet per 8 pitches, toilet paper is provided
  
• 1 washbowl per 8 pitches, at least 75% with warm water, at least 20% in single wash cubicles
  
• 1 shower per 19 pitches, with separate seat opportunity for tightening
  
• 1 plug socket in the sanitary area per 16 pitches
  
• 1 washing-up sink per 33 pitches
  
• 1 sink for clothes washing per 100 pitches

• there is a shop with elementary food, as well as small camping material and camping gas
  
• there is a simple restaurant with "à-la-carte" offer
  
• 1 washing machine per 100 pitches
  
• 1 dryer per 200 pitches

• on the site there is electric plug for each pitch
  
• on the site there is 1 water tap per 19 pitches

• there is a lounge, separately from the cafeteria
  
• there is a swimming pool
  
• there is animation in the high season
  

HOLIDAY APPARTMENTS

Providing holiday guests with a guaranteed quality standard is one of our main objectives. Therefore, all accommodations listed in this brochure have been officially evaluated. The signs of quality should give transparent information on the standard of comfort and facilities of the accommodations.

The quality ranking has been done on the basis of criteria in line with internationally valid standards, which make a distinction between basic criteria and assessment criteria, thus taking into account the internal outfit, the external aspect and the immediate surroundings of the accommodation.

All the lodgings reported in this brochure with the "Tourisme Rural" logo, meet the basic criteria, requiring a pleasant general aspect of the lodging and the surroundings, the presence of a terrace or lawn and features such as a functionally furnished kitchen equipped with a refrigerator, a stove, the necessary cooking utensils and cutlery, the bathroom and toilet fittings, adequately furnished living and bedrooms.

The assessment criteria determine quality ranking based on additional comfort and services, including the personal contact between the landlord and the guest.

Guests may choose among a selection of various quality levels:

• classified accommodation (cl.) meet all the basic criteria and may provide further facilities.
• accommodation with one, two, three or four ears: meet all the basic criteria and, depending on the number of ears, provide increased comfort and better facilities.

Accommodations listed as "in course of classification - c.c." mainly cover premises which have only recently been made available and which will be classified in a recent future. In general, these accommodations meet at least the basic criteria and offer a good level of comfort.